Shipping and Returns

Shipping Charges

SHIPPING STATE SHIPPING CHARGES EXPECTED DELIVERY TIME
Abu Dhabi and Al Ain AED 15 2-4 Working days
Dubai, Sharjah, and Ajman AED 10 1-3 Working days
RAK, UAQ and Fujeirah AED 20 3-7 Working days

 

Free Delivery: Free delivery on orders above AED 99.00. Palms are excluding this offer as they need crane truck to load and offload.

Excluding Shipping Locations: We do not deliver to following remote areas of UAE.

Al Dhafra

Al Khatam

Alda

Ghayathi

Gwaifath

Suhan

Madinat Zayed

Liwa

Mafra

Ruwais

Sila

Hameem

Tariff

Jabal Dhana

Al Ajban

Al Madam

Shaam

Hub Hub

Hatta

Note: Third party delivery can be arranged for above mentioned areas. Please call us to know delivery charges for your Area.

Return and Refund Policy

Thanks for shopping at Springgarden.ae
If you are not entirely satisfied with your purchase, we’re here to help.

You have 2 calendar days to return an item from the date you received it. only plants needs to be returned at the time of delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.